Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to provide a seamless and enjoyable shopping experience, including reliable and timely shipping.

Processing Time:
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the following business day.

Shipping Methods & Rates:
We offer the following shipping options:

  • Standard Shipping (5–7 business days)

  • Expedited Shipping (2–3 business days)

  • Overnight Shipping (1 business day)

Shipping rates are calculated at checkout based on the weight of your order and the destination.

Order Tracking:
Once your order has shipped, you will receive a tracking number via email so you can monitor its progress.

International Shipping:
We currently offer international shipping to select countries. Please note that shipping times and costs may vary depending on the destination. The customer is responsible for any customs duties or taxes that may apply.

Shipping Delays:
While we strive to ship all orders promptly, we cannot be held responsible for delays caused by third-party carriers (e.g., USPS, FedEx, UPS) or customs.

Incorrect Shipping Information:
Please double-check your shipping address at checkout. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete shipping information.

If you have any further questions or need assistance, please don't hesitate to reach out to us at candle.soap.aroma@gmail.com.